GET HELP ON THE FIRST CALL
Whether you’re navigating Alcohol or Substance Use Disorder on your own or supporting someone you care about, we’re on the other end of the line to help you prepare for every other step that comes next. From insurance coverage to treatment plan development, our compassionate team of experts is ready to help you address and overcome these challenges.
It’s time to design a life that matches the best version of yourself and the future you want to live.
Let’s get there together.
PHASE 1: REACH OUT
Making the call and reaching out for support is the critical first step. Our admissions team will fill you in on what to expect, where to go, and how it works. Every step after that, we will be there with you to ensure you are equipped to meet your recovery goals. Our people are compassionate, caring, and understanding, never pushy!
PHASE 2: DISCUSS INSURANCE COVERAGE AND PAYMENT OPTIONS
Here is where our administrative team will help you understand what your insurance will cover and if any services are not covered. Private pay is accepted for treatment at Refresh Recovery, and costs can be covered by most insurance policies.
PHASE 3: GET ADMITTED
Clients will be formally admitted by the director of operations or another member of Refresh Recovery’s upper management. We will get to know who you are, what you’re currently struggling with, and what your goals are.
PHASE 4: INDIVIDUALIZED TREATMENT PLAN
Here is where each client will be evaluated by each level of our clinical team, from the nurse and Clinical Director to the assigned Clinician. At this time, a treatment plan will be customized to best meet the client’s needs and establish a foundation for the coming weeks.